Refund Policy

Last updated: 2026-10-10

This platform sells prepaid digital credits. This page explains when money can be refunded.

In short

Within 14 days of purchase, with credits unused, you may request a refund.
If a failure is caused by our system, credits are automatically returned.

Non-refundable

Credits that have been successfully consumed.
Requests made after 14 days.

EU/UK right of withdrawal

For EU/UK consumers, digital content is delivered immediately upon purchase. Completing checkout means you request immediate delivery and understand that the 14-day right of withdrawal ends once delivery begins, unless the credits are entirely unused, in which case we will still refund.

How to request

Email the address below with your order number. Refunds are returned via the original payment method within 5-10 business days.